Philippine Airlines (PAL) has earned online praise for allowing an American passenger a pet friendly flight experience who was traveling from New York to Bangkok - letting his dogs with him in a cabin throughout the entire flight.
Generally, traveling with pets in international flight is very complicated with lots of limitations.
Grateful passenger Adam Francisco shared his great travel experienced on befreemysheeple , where he gave PAL a 5-star review rating for his entire trip. Francisco is traveling with him his two adorable dogs.
"Overall I would give Philippine Airlines a 5 star review. No wonder they refer to themselves as the Heart of the Filipino. You can tell the company puts great care and emphasis on customer service and making sure that the passenger’s overall travel experience is memorable. I am proud to state that they have a customer for life!" He said.
Francisco couldn't contain his feeling for such a wonderful experience as he continue to share best of the airline offer to their customer.
Photo credit: befreemysheeple
"It was the fastest process I’ve ever experienced for an international flight. Thumbs up Philippine Airlines! But wait – there’s more good news! At the gate, one of the agents upgraded my seat so that we could have an entire row to ourselves.
"As soon as we got on the plane, my dogs each got their own seat and the crew loved it. Some airlines don’t want dogs to sit on seats should the next passengers be allergic (which I understand) but it’s nice when an airline crew is so dog-friendly that they’ll look the other way.
"It’s worth noting that I had a very pleasant experience at NAIA airport. It was clean, modern and I felt very safe. I was a little anxious after reading some of the reviews online but in hindsight these reviewers are likely the small percentage of people that had a negative experience. Likely because they lacked general common sense in regards to safety.
"Another thing I read online is that the Philippine Airline pilots tend to land softer than other airlines and I found this observation to be true. Only because I read about this online did I actually pay attention to the descent. Their pilots fly as smoothly as my Bumble game.
"Also, on a superficial level, the Philippine Airlines crew were all very attractive men and women! Everyone spoke fluent English and made the entire experience memorable. Both airplanes I took were brand new with highly-responsive TVs on the headrests. No fumbling with the screens to try and press the buttons. The one thing I did notice that wasn’t present was the personal air conditioning vents that most planes have but this wasn’t an issue as the cabins were a pleasant temperature," He said.
About Philippine Airlines In-Cabin Pet Policy:
Philippine Airlines allows emotional support animals to/from USA with medically certified service dogs accepted on all routes internationally with proper documentation.
More details can be found HERE.
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