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 Two out of four hackers who have diverting funds from BDO system to a UnionBank account under the name Mark Nagoyo have been traced by authorities, but said that individuals behind the hacking were not employees of either bank.

"Two to four persons" are not employees of either BDO or UnionBank," Melcor Plabasan, director of the BSP's technology Risk and Innovation Supervision Department told One News / TV5.

Meanwhile, according to the NBI cybercrime division initial assessment "a local syndicate, not an international one, may be behind this incident."

While initial report shows that this is a form of SMiShing attack, many Facebook Page groups of victims have surfaced where members share their experience on what happened.

One of the victims, Ellard Chua, took to social media and said that P50,000 from his account was transferred to a UnionBank account.

" At 12:30pm, I received a text from BDO that 50,025 was debited from my account. 30 minutes after, I received an email confirmation of the transaction. I did not initiate nor authorize the transfer. I just updated my password less than 48 hours ago and I am sure that I was not phished," said Chua.

Another victim, Charisse Matanguihan, on her Facebook post revealed she was a victim of BDO online hacking December 9, 2021. 


" I'm not a victim of phishing since I didn't click any suspicious link, responded to any message from unknown sender nor visited any compromised websites. Though my name or mobile number is reflected under the Beneficiary Name of similar unauthorized fund transfers, I want the public to know, especially the other victims that I am also a victim of this cybercrime."

The BDO vowed to reimburse the losses of 700 bank clients and to improve its security system, while the BSP has also formed a task group to investigate the hacking incident.

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