Popular comedian Pokwang recently took to social media to express her frustration after discovering that a significant amount of money had been stolen from her GCash account. The incident highlights the growing concern over online security and the effectiveness of the SIM card registration policy in the Philippines.
In an emotional Instagram post, Pokwang revealed that numerous unauthorized transactions were made to unregistered numbers, leaving her account virtually empty. She questioned the purpose of the SIM card registration law and urged GCash to take immediate action to address the issue.
“Naghahanap-buhay po ako ng marangal nagbibigay po ako ng hanap-buhay sa mga single mom, tapos isang umaga pagka-gising mo simot ang laman ng GCash account??? Iba’t ibang number na hindi naka-rehistro halos nasa 30 numero na hindi naka-rehistro!!!” Pokwang wrote on her Instagram post showing series of unauthorized transactions on her GCash account.
“Ano nangyare sa registered SIM policy ngayon? Nakakaiyak binangon ko mag-isa ang negosyong pinabayaan ng taong inasahan ko, pinagkatiwalaan ko, pati ba naman dito naisahan pa rin ako? Nakakaiyak talaga,” Pokwang added.
The comedian's experience has sparked widespread concern among GCash users, many of whom have reported similar incidents on social media. While GCash has issued a statement assuring users that their accounts are safe and that the incident was due to a system error, affected individuals are still awaiting the return of their stolen funds.
A user Rolando Tubo Jr. said he lost P90,000 in just one minute.
"So around 12 (p.m.) lagi ko chinecheck ng ganung oras. Una kong nakita, nawala lahat ng sales (I always check my GCash around 12 p.m. The first thing I saw is that all of my sales were gone.)"
Tubo's transaction history showed over 40 unauthorized transactions, including two separate withdrawals of P1,000 each.
College student Princess Joanna Lee heart sank when she discovered that P10,000 had been stolen from her GCash account, divided into multiple unauthorized transfers.
GCash responded to a growing number of user complaints about unauthorized transactions on its platform, attributing the issue to a technical error affecting a limited number of accounts.
"A few GCash users were affected due to errors in an ongoing system reconciliation process. This incident was isolated to a few users, and we assure our customers that their accounts are safe," GCash said in a statement.
"We have identified and reached out to affected accounts. Wallet adjustments are ongoing," it added.
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